Contact Us

If you need assistance with your account, deposits or withdrawals, bonuses, technical issues or responsible gambling tools at Vegaz Casino (Vegaz Casino at vegazcasi.com), please contact us using the secure form below. Provide your full name, the email address or messenger ID registered to your player profile, and a concise description of your question, complaint or feedback. This helps our support team to locate your account quickly and assess your request in accordance with our Terms & Conditions, Bonus Terms and Responsible Gaming Policy published on vegazcasi.com, and with the obligations that apply to us under Curaçao law.

As of 2025, we aim to respond to most enquiries within one business day; however, complex technical, payment or regulatory issues may require additional investigation time. For faster assistance, you can use the live chat function available on vegazcasi.com, and where a telephone number is displayed in your account area, you may also contact us by phone. Please note that our customer service agents cannot provide independent legal, tax or financial advice, and that all guidance we provide remains subject to the contractual terms available at https://vegazcasi.com/en/terms-and-conditions and https://vegazcasi.com/en/bonus-terms. Vegaz Casino is operated by Versus Odds B.V., Korporaalweg 10, Willemstad, Curaçao, under Antillephone N.V. licence 8048/JAZ2021-033 and is not licensed by the UK Gambling Commission; UK-specific schemes such as GamStop do not apply to your account, although you may request account restrictions directly from us via this contact form. Certain payment services may be processed by Deloraze Limited and Mirage Ent. Corporation (Cyprus) Limited. If you have concerns about your gambling, you should also review our Responsible Gaming page at https://vegazcasi.com/en/responsible-gaming and consider contacting independent support organisations such as GamCare (https://gamcare.org.uk) and Gambling Therapy (https://gamblingtherapy.org). For information on our licence status you can consult the Antillephone N.V. validator at https://validator.antillephone.com.